Our customer service team is available
Monday to Friday, 10:00 to 18:00
by email at serviceclient@soeur.fr or via WhatsApp.
We are currently experiencing a slight delay in processing returns, refunds and exchanges. Thank you for your patience. We are doing everything we can to process them as quickly as possible.
Free delivery
Enjoy free delivery in mainland France and Belgium. Delivered within 2 working days.
Free returns and exchanges
Returns and exchanges on online orders are free within 14 days in mainland France.
Pay in 3 or 4 interest-free instalments
Pay in 3 or 4 interest-free instalments and enjoy your pieces straight away.
Customer service
Available Monday to Friday by email at serviceclient@soeur.fr or via WhatsApp.